About Hays

At Hays, we believe in being long-term partners to our people as well as our customers.

With a team of over 12,000 people across 32 countries, you'll be joining a global team helping to shape the careers and workforces for our customers wherever you are in the world.

United by the Hays spirit and with access to a rich variety of career opportunities, together, we will work for your tomorrow, and the possibilities are endless.

If you're thinking of a new tomorrow for your career, let's work together to create it.

The Opportunity
We are looking for a highly organised, ambitious individual to join our team here in Bristol as a Sales Support Administrator, no experience is required for this role, however we are looking for someone to demonstrate the following behaviours:

• Good interpersonal and influencing skills
• Ability to work under pressure and use initiative
• Ability to meet deadlines
• Good attention to details and accuracy
• Proactive and takes a flexible approach to work
• Demonstrates a high level of professionalism
• Customer focused
• Team orientated
• Good systems skills and experience - good level of Microsoft Word, Excel and Outlook.

What can I expect day to day?

No two days are the same in this role! You will be supporting a team of Recruitment Consultants as well as the management team in your office.

Responsibilities include:

Compliance/Professional Standards

• Updating daily spreadsheets for managers & consultants
• Checking compliance files are accurate and complete
• Obtaining missing documentation, including CAF, ID/eligibility to work in UK and sourcing references, credit and qualifications checks
• Updating OneTouch candidate records so they accurately reflect documents held
• Ad-hoc support for internal and external office audits.

General Admin/Data Input

• Updating and formatting candidate CVs
• Updating OneTouch and any other records with candidate information
• Database cleansing as required
• Handling queries and telephone calls
• Scanning, printing, verifying acquiring and chasing confidential documents
• Refreshing job ads and tracking job and candidate
• Running regular and adhoc reports using various data sources
• Assisting with internal and external client or candidate events including local/national BD days
• Processing temp time sheets using TCZ and resolving queries on Live Chat.
• Reception duties as required
• Other adhoc admin duties as required

Office Management

• Maintenance and management of office and IT equipment
• Ensuring the office and kitchen areas are kept organised, stocked and tidy
• Liaise with facilities stakeholders
• Ordering office stationery, collateral and merchandise and monitoring and managing the use of this
• Post and mail shots
• Producing regular reports
• Administration of the company pool cars
• Process travel requests
• Managing the use and administration of the company pool cars in line with regional policy
• Managing the office car park spaces
• Managing costs when ordering and purchasing items and or services for the office
• Managing events calendar for office
• Other adhoc office management and admin duties as required

Service Delivery & Critical Processes

• Ensure adherence to Hays' policies, procedures, recruitment methodology and service delivery standards
• Work continuously to uphold and improve the quality of service provided to both internal and external customers
• Identify and escalate areas for improvement in the service we provide

What you will get in return

• Buy and sell holiday
• Black Tie Summer Ball and Christmas Parties
• The opportunity for recognition at local, regional and national awards
• Opportunity for global relocation
• Referral bonuses of up to £2000 per individual
• Access to a free well-being package
• Gym discounts
• Cycle to work scheme
• Access to virtual doctor unlimited times per year
• Employee loans to buy Tech/Rail/Tram travel
• Paid charity day #HaysHelps and working closely with charity partners
• Hays Pride our LGBTQ+ network
• Strong environmental and social purpose

At Hays, we share a passion for creating a culture where there are opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us. #4330566