Your new company

A technology leader in delivering high-performance, market-driven photonic innovations. Serving a vast array of applications across automotive, consumer products, defense and aerospace, industrial, medical, safety and security, and sciences sectors.

Your new role

The Customer Service Lead provides the team with information about the company's main objectives as well as the tasks and responsibilities within customer service. The jobholder takes over planning and organizational tasks to ensure the best possible performance of the team and thus to offer the highest level of service to the customers (internal/external).

What you'll need to succeed

• Experience in a leadership position
• Professional experience in Customer Service/Operations or an interface department.
• Competent with use of MS Office
• Time management skills
• Excellent written and verbal English
• Experience working within a Sales capacity with previous knowledge of handling quotes. (desirable)

What you'll get in return

• Competitive salary
• Pension / retirement savings plans
• Health insurance
• Well-being activities
• Company events and perks
• Employee referral incentive
• Peer-to-peer recognition scheme and service recognition
• Community outreach and charitable giving

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4341888