Your new role

Reporting to the ICT Manager, the ICT Technician will assist in installing and maintaining on site computer systems/network infrastructure to ensure the highest efficiency. You will be able to appropriately manage user incidents, problems, changes and upgrades relevant to company systems to ensuring optimal performance.

The position also requires project involvement relating to system upgrades and various ongoing business security initiatives/requirements

Key Responsibilities

• To provide support for user systems (on premise and remotely) and ensuring SLAs are met.
• To organise and schedule upgrades and maintenance during working hours.
• To assess and implement new systems and solutions to provide enhanced levels of functionality and availability to the business.
• To represent the department in various projects and tasks.
• To ensure all allocated systems are appropriately configured, compliant and licensed.
• Update company core polices to comply with evolving security requirements.
• To certify all systems are installed and configured in line with best practises, fully patched and meet PEL’s security requirements.
• To assess and implement new systems and solutions to provide enhanced levels of security to the business.
• To maintain appropriate relationships with third party suppliers and support partners as required.

What you'll need to succeed

• Clear and concise written and spoken communication skills.
• Ability to manage a high volume of workload and multi-task individually and as part of a team.
• Ability to produce accurate work and have great attention to detail.
• General MS OS and 3rd party knowledge and problem-solving abilities.
• General networking and server-based IT skills.
• Experience working to a high level of accuracy.
• Experience working on own using own initiative and experience working as part of a team.
• Knowledge of MS SQL server an advantage

What you'll get in return

This is an opportunity working for a well established innovative organisation. It is a full time and permanent position and you will be expected to work on site

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4369115