Hays

Recruiter: Hays

Helpdesk Team Leader

£22,000 per annum | West Midlands | Date posted 03 Jan 2019

Helpdesk Team Leader - Solihull - £22,000 - Immediate Start - Permanent

Your new company
Your new company are a well established property and FM provider who are recruiting for a Helpdesk Team Leader to join them in their office in Solihull. They have kept customer satisfaction as a priority and have family values. They work with many of the local authorities within the West Midlands and look after their maintenance and projects.

Your new role
As a Helpdesk Team Leader you will supervise a small team of 4 administrators who look after reactive and pre planned maintenance works. You will attend monthly meetings with the client as well as internal meetings. You will be a key member of the mobilisation team for new contracts won. You will highlight any innovative ideas or processes for the department or business. You will run reports and ensure completions are sent to the invoice team. You will assist with recruitment of new staff when required and carry out appraisals with your team.

What you'll need to succeed
You will have led a small team of staff in your previous roles and will have worked preferably in a helpdesk or office environment. You will have excellent communication skills at all levels and be computer literate. It is important that you pay close attention to detail. Due to this role being client facing, you will need to be smart, presentable and able to build professional relationships with ease.

What you'll get in return
You will receive a salary of £22,000 per annum, 21 days annual leave plus bank holidays, free parking pass and a contributory pension. Working hours are Monday to Friday 8am till 5pm.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Specialism:

Facilities Management

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Sector:

Site Management

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Job type:

Permanent

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Salary range:

£20,000 - £29,999

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Location:

West Midlands

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Job ref: 3501458
Application deadline:
31 Jan 2019