Senior Operations Support Administrator, NHBC, Milton Keynes

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Recruiter: NHBC

Senior Operations Support Administrator, NHBC, Milton Keynes

£20,000 to £22,000 per annum | South East | Date posted 29 May 2018

Our purpose is to work with the house building industry to raise the standards of new homes and provide protection for homeowners. Homes are at the heart of all our lives and our employees are proud to be making a difference to improving the standards of house building in the UK.

Being an independent non-profit distributing company with no shareholders enables us to focus on our mission. NHBC is the home warranty provider of choice, we currently insure over 1.6m homes, with a market share of approximately 80%.

The UK is seeing a significant increase in the number of new homes being built and the opportunities here are immense. Join us and we’ll offer constant challenge and ample scope to build a career in a refreshingly open, inspiring and friendly environment

About the role

An opportunity has arisen for two Senior Operations Support Administrators to join our Operations Support Team. In this role you’ll contribute to the success of the Operations Support business, i.e. Building Control, Engineering, Inspection and Major Projects by ensuring efficient and effective provision of administrative support including the operation of procedures and systems and the processing of information for use internally and externally.

You’ll also provide PA secretarial and administrative support to a group of Operations Managers to include diary management, sourcing of venues and arranging travel requirements in a timely and cost effective manner. 

You’ll prepare and present letters, schedules and reports, screen correspondence and telephone calls acting with discretion and confidentiality.

Who are we looking for?

Our ideal Senior Operations Support Administrators will have solid administrative skills and experience, preferably supported by an appropriate qualification. It is likely you’ll have proven experience as a senior secretary/administrator.  

Organisational and resource deployment skills are essential attributes, along with the ability to evaluate and improve systems and processes. You must possess great verbal and written communication skills with the ability to communicate at all levels within NHBC and with external customers and suppliers.

You should be highly numerate and have in-depth knowledge of MS Office applications with particular emphasis on setting up templates and familiarity with networks and web enabled systems. You’ll also need the ability to work efficiently and effectively under pressure.

What can we offer you?

  • £20,000 - £22,000.
  • 6% bonus.
  • 25 days pa annual leave with additional days for long service.
  • Pension scheme accredited to Pension Mark Plus standards (up to 10.5% of salary employer contribution) with life assurance of 4 x salary.
  • Funded private medical insurance.
  • Tax efficient childcare vouchers and cycle purchase scheme.
  • High street discounts and preferential gym rates.
  • Employee assistance programme.
  • Business Park location with free on-site parking.
  • Subsidised restaurant and coffee shop.

NHBC is committed to equal opportunities for all. We are a corporate signatory to WISE (Women in Science and Engineering) and the Women in Finance Charter.

Our inclusive culture helps us to maintain competitive advantage as we aim to attract people from diverse backgrounds to complement our team.


House Building

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Job type:


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Salary range:

£20,000 - £29,999

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South East

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Job benefits: Healthcare + Benefits package + Pension + Bonus
Job ref: Senior Operations Support Administrator
Application deadline:
26 Jun 2018